Privacy Policy for ASRFixit Mobile Franchise

1. Introduction

ASRFixit Mobile Franchise (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: When you schedule a repair or visit an ASRFixit location, we may collect personal details such as your name, phone number, email address, mailing address, and payment information.

Device Information: We may collect information about the device you are bringing in for repair, such as the device model, serial number, issue description, and any other relevant details.

Usage Data: We may collect information about how you interact with our website, mobile apps, or physical locations, including browsing history, device type, IP address, and location data.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our mobile repair services

To process payments and handle billing

To communicate with you regarding your service requests, appointments, or inquiries

To send promotional offers, discounts, and other marketing materials, if you have opted-in

To ensure compliance with legal obligations and protect against fraud

To improve our website, mobile apps, and customer experience

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist in providing our services (e.g., payment processors, shipping companies, customer support).

Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. While we use encryption and other security protocols to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will continue to strive to keep your information safe.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website and mobile apps to enhance your user experience, analyze usage patterns, and serve targeted ads. You can manage your cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

Access and update your personal information.

Request that we delete your personal information (subject to certain exceptions).

Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Withdraw consent for data processing at any time, if applicable.

To exercise these rights, please contact us at [Insert Contact Information].

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: